We’d greatly appreciate it if you could complete the online check-in after booking your appointment. It takes less than 5 minutes and helps ensure a smoother experience for both of us. Thank you.
Telehealth/Telepsychiatry: Convenient, Secure, and Accessible Care
At Valiant Mental Health, we believe quality psychiatric care should be accessible—from wherever you are. That’s why we offer telepsychiatry services across Idaho, Washington, Nevada, Arizona, Hawaii, and Alaska. Whether you’re in Coeur d’Alene, Spokane, Phoenix, or Honolulu, our providers deliver compassionate, evidence-based psychiatric care securely online.
We accept new clients and partner with most insurance plans that reimburse for telehealth services.
What is Telepsychiatry?
Telepsychiatry refers to psychiatric evaluations, medication management, and follow-up care delivered via secure videoconferencing. With Valiant’s telepsychiatry:
You receive the same level of care as an in-person visit
Sessions are HIPAA-compliant and encrypted
We support multiple devices (desktop, tablet, smartphone)
You also have access to secure messaging between visits
When appropriate, prescriptions are sent electronically to your pharmacy
Telepsychiatry is ideal for rural or underserved areas, people with mobility limitations, and those seeking flexible scheduling.
Our Philosophy: Pairing Telepsychiatry with Local Therapy
We provide psychiatric care and limited therapy support, but often, the most effective care involves combining it with specialized therapy in your area. Why?
Local therapists provide in-person support and community-specific care
Specialists may be better equipped for your condition (e.g. trauma, child therapy)
A coordinated approach often leads to better outcomes
We actively collaborate with trusted therapy practices in the regions we serve. Below are examples of therapy services we partner with or refer patients to. If you have a therapist that you want us to work with, just message us :
Idaho
In-person care is available at our Post Falls, ID office; telepsychiatry is available throughout the rest of Idaho »
(Cities: Post Falls, Coeur d’Alene, Boise, Meridian, McCall)
Arizona
Telepsychiatry in Arizona »
(Cities: Phoenix, Tucson, Mesa, Chandler)
Hawaii
Telepsychiatry in Hawaii »
(Cities: Honolulu, Kailua, Pearl City)
Nevada
Telepsychiatry in Nevada »
(Cities: Las Vegas, Reno, Henderson, Carson City)
Alaska
Telepsychiatry in Alaska »
(Cities: Anchorage, Fairbanks, Juneau, Wasilla)
Washington
Telepsychiatry in Washington »
(Cities: Spokane, Seattle, Kennewick, Vancouver, Spokane Valley)
We’ll help all our patients find a therapist in your area and even coordinate with them to provide seamless, integrated care.
Why Choose Telepsychiatry?
Telepsychiatry offers numerous benefits that make it a convenient and effective choice for mental health care:
Convenience: No need to leave your home or office. Attend appointments from wherever you feel most comfortable.
Time-Saving: Avoid commutes, parking, and waiting rooms. Fit care into your day without added stress.
Comfort: Get care in your own space, reducing anxiety and improving continuity.
Accessibility: Ideal for those in rural areas, with mobility issues, or juggling busy schedules.
Security: All sessions are HIPAA-compliant and conducted through Zoom’s secure healthcare video system.
The Telepsychiatry Experience
Here’s what you can expect when you begin telepsychiatry with Valiant Mental Health:
1. Initial Intake
After scheduling your appointment, you’ll receive an email with instructions on how to log in securely for your first session.
2. Evaluation and Treatment Planning
Your provider will conduct a thorough intake to better understand your mental health needs and collaborate with you on a personalized treatment plan.
3. Ongoing Support
You’ll attend regular virtual sessions to track your progress, adjust your care plan, and stay connected with your provider.
4. Prescriptions (If Needed)
If part of your treatment plan, prescriptions will be sent electronically to the pharmacy of your choice—simple, fast, and secure.
Making Telepsychiatry Easy and Accessible
We strive to make your telehealth experience seamless and stress-free. Our platform is intuitive and mobile-friendly, and we’re here to support you every step of the way—from your first appointment to continued care. If you have questions about how it works or need assistance, we’re just a message away.
Get Started Today
Valiant Mental Health is committed to providing high-quality, compassionate mental health care—wherever you are. Take the first step toward feeling better and experiencing the benefits of secure, convenient telepsychiatry.
What Our Patients Are Saying
Valiant Mental Health is rated 5.0 stars on Google based on patient reviews.
Posted on Google Kyleigh FarrellTrustindex verifies that the original source of the review is Google. I was able to get in the same day and he was very kind, I would absolutely recommend! :)
Owner's reply
Thank you so much for your kind words! We’re glad you had a positive experience. While we can’t always accommodate same-day appointments, we always do our best to get patients scheduled as quickly as possible. We appreciate your recommendation!Posted on Google A LTrustindex verifies that the original source of the review is Google. I've been seeing Randy for probably a year now. His style of counseling is right up my alley: No bs and no coddling. I can speak directly and openly with no judgement (and sometimes I even get a laugh out of him.) Anyone who thinks he's dismissive or claims he said he can't help them obviously needs to do some introspection. If he said he can't help, I guarantee the entire statement was "I can't help you if you're unwilling to help yourself." Therapy is about wanting to be there and wanting to improve mental health. Anyone unwilling to face the ugly in their lives won't be successful in therapy, *regardless* of the therapist.
Owner's reply
Thank you for taking the time to share this thoughtful review. I truly appreciate your perspective and your encouragement of personal accountability in the therapeutic process. Therapy works best when individuals are willing to engage honestly with themselves, and your insight into that is powerful. I’m grateful for your support and wish you continued growth and success on your journey.Posted on Google Jackson McAllisterTrustindex verifies that the original source of the review is Google. Took to long to write this,, i have never had a problem with randy, he is understanding and encouraging and i am happy to be under his care.
Owner's reply
Thank you so much for taking the time to leave this review. I’m truly grateful for your kind words. I’m glad to hear you’ve felt supported and encouraged during our work together. It’s an honor to be part of your care, and I’m here whenever you need anything.Posted on Google Grace Van EttenTrustindex verifies that the original source of the review is Google. Randy was very patient, addressing all my concerns, and he listens extremely well, clarifying misunderstandings instead of jumping to conclusions. He was also very clear about medications and the negative and positive side effects of each type, and how they interact with my medical history personally. He is a *very* good psychiatrist. Most of all, I appreciate the flexibility he offers in scheduling appointments at nighttimeor daytime, weekdays or weekends, and in person or online. This is incredibly helpful for shift work and unpredictable schedules. I have had bad experiences with psychiatrists in the past, and I recommend him as one of the best options around.
Owner's reply
Thank you so much for taking the time to share this thoughtful review. I’m truly glad to hear that you felt heard, supported, and informed during your visits. Clear communication and collaborative decision-making are very important to me, and I’m happy the medication discussions were helpful for you. I also understand how challenging shift work and unpredictable schedules can be, so I’m grateful to know that the flexible appointment options have made things easier. I’m sorry to hear you’ve had difficult experiences in the past, but I appreciate your trust in me and Valiant Mental Health. It means a lot that you would recommend my care to others. Please don’t hesitate to reach out anytime you need support.Posted on Google Ruth MorganTrustindex verifies that the original source of the review is Google. Randy is very detail oriented and he’ll pay attention to all your concerns. He cares abt his pts and is constantly there for them anytime day or night!
Owner's reply
Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. I’m glad to hear you’ve felt supported and heard—that’s always my goal. Your feedback means a lot, and I’m grateful for the opportunity to be part of your care. If you ever need anything, don’t hesitate to reach out.Posted on Google TransientSapienTrustindex verifies that the original source of the review is Google. Randy is an expert in his field and he walked me through a critical time in my life and helped me quit alcohol use. He goes out of his way to ensure his patients well being
Owner's reply
Thank you so much for sharing this. I’m truly glad to hear you’re doing well and making progress. It takes real strength to step forward during a difficult time, and I’m grateful you trusted me to support you through it. If you ever need anything in the future—whether it’s maintaining progress, managing stress, or navigating new challenges—we're here to help.Posted on Google Natalia TTrustindex verifies that the original source of the review is Google. Absolutely love coming here! My past experiences with other providers has been so-so, but Mr. Goleman actually cares and Im sincerely grateful. look forward to working with him. I appreciate the easy check in and everything else. Thank you for understanding and working with me. I look forward to better days!
Owner's reply
Thank you for your kind words. We are happy to help where we can.Posted on Google Brandon AndrusTrustindex verifies that the original source of the review is Google. I cannot recommend Valiant Mental Health enough! Randy truly cares about his patients and has his heart fully in this field. He is extremely prompt with communication and always gets back to you quickly when you need something. His professionalism, consistency, and compassion stand out, and he is very good at what he does. I highly recommend Randy and Valiant Mental Health to anyone seeking quality mental health care.
Owner's reply
Thank you so much for sharing this thoughtful review! I’m honored to hear that my communication and care have made a difference for you. At Valiant Mental Health, we strive to provide compassionate, consistent, and responsive support for every patient, and it’s wonderful to know that has been your experience. Your recommendation means a great deal — we truly appreciate your trust.Posted on Google Claire HansonTrustindex verifies that the original source of the review is Google. Randy Goleman is the best in the area. He is timely and professional, and it is evident how much of a passion he has for helping others and providing the best possible care.
Owner's reply
Thank you so much for your kind words! It truly means a lot to hear that my passion for helping others shows through in the care I provide. I’m grateful for the opportunity to support you and the community, and I’ll continue striving to offer the best possible care for every patient I serve.Posted on Google Laura FlanneryTrustindex verifies that the original source of the review is Google. Randy at Valiant Mental Health is outstanding. He communicates clearly, is reliable and consistent, and truly cares about his clients. He’s even gone out of his way to fit someone in during a medication emergency, which speaks volumes about his dedication. Highly recommend!
Owner's reply
Valiant Mental Health appreciates your kind words! Randy is dedicated to providing compassionate, reliable care, and we’re grateful for the opportunity to support you and your team.Showing only 4-5 star reviews
Frequently Asked Questions — Telepsychiatry
What happens during a telepsychiatry visit?
You’ll meet with your provider by secure video for a full evaluation, diagnosis, and treatment planning — the same care you’d receive in person, including medication management when appropriate.
What do I need for a telepsychiatry appointment?
A private space and a device with a camera and internet connection — desktop, tablet, or smartphone are all supported.
Is telepsychiatry available in my state?
Valiant Mental Health provides telepsychiatry in Idaho, Washington, Alaska, Arizona, Nevada, and Hawaii, with Oregon licensure in progress.